Last Updated at 03/02/2025
Privacy Policy
Context AI Technologies Pte. Ltd. ("we," "our," or "us") operates Vibework, a desktop AI agents platform (the "Application" or "Vibework"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Vibework.
Vibework is a powerful desktop AI agents platform that uses multiple automation approaches — including AppleScript, COM automation, MCP servers, and agent frameworks — to perform tasks on your computer with your explicit permission. It can access files, execute commands, and interact with applications on your behalf. We take your privacy seriously and are committed to transparency about our data practices.
1. Information We Collect
1.1 Account Information
When you create a Vibework account, we collect:
- Name and email address
- Password (encrypted and never stored in plain text)
- Payment information (processed by third-party payment processors; we do not store full credit card details)
- Subscription plan and billing history
1.2 Device and Usage Information
We automatically collect:
- Device information: Operating system type and version, hardware specifications, device identifiers
- Application usage data: Features used, commands executed, session duration, interaction patterns
- Technical logs: Error reports, crash data, performance metrics
- IP address and general location information (city/country level, not precise geolocation)
1.3 AI Interaction Data
When you interact with Vibework's AI agent, we collect:
- Your prompts and commands: All text you type or speak to Vibework
- AI responses: All responses generated by Vibework
- Conversation history: Full record of your interactions with Vibework
- Feedback and ratings: Any feedback you provide about AI responses
1.4 File Access Data (With Your Explicit Permission)
IMPORTANT: Vibework only accesses files when you explicitly grant permission. Vibework does not scan your computer in the background or access files without your consent.
When you grant Vibework permission to access specific files or directories, we may collect:
- File metadata: File names, paths, sizes, types, creation and modification dates
- File contents: The actual contents of files you ask Vibework to read, analyze, or process
- File access logs: Records of which files Vibework accessed and when
You can revoke file access permissions at any time through Vibework's settings. Revoking permission immediately prevents Vibework from accessing those files going forward.
1.5 Command and Automation Execution Data
When you grant Vibework permission to execute commands, automation scripts, or system operations, we collect:
- Command and automation history: Records of commands and automation actions Vibework has executed on your behalf, including AppleScript commands, COM automation interactions, MCP server requests, and agent framework operations
- Command and automation outputs: Results returned by executed commands and automation actions
- Execution logs: Timestamps, success/failure status, error messages
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing Vibework's AI Agent Services
- Processing your prompts and generating AI responses
- Accessing and analyzing files you've granted permission to access
- Executing commands, automation scripts, and system operations on your behalf
- Maintaining conversation history so Vibework can provide contextually relevant responses
- Personalizing your experience based on your usage patterns
2.2 Improving Vibework
- Analyzing usage patterns to improve features and develop new capabilities
- Identifying and fixing bugs, errors, and performance issues
- Conducting research and development on AI capabilities
- Testing new features and improvements
2.3 Account Management and Support
- Creating and managing your Vibework account
- Processing subscription payments and managing billing
- Providing customer support and responding to your inquiries
- Sending service-related notifications (account updates, security alerts, system changes)
- Authenticating your identity and preventing unauthorized access
2.4 Security and Fraud Prevention
- Detecting and preventing fraud, abuse, and security threats
- Monitoring for suspicious activity or unauthorized access
- Enforcing our Terms of Service and protecting user safety
- Complying with legal obligations and responding to lawful requests
2.5 Communications (Optional)
With your consent, we may send you:
- Product updates and feature announcements
- Tips and best practices for using Vibework
- Surveys and feedback requests
You can opt out of non-essential communications at any time by clicking the unsubscribe link in our emails or adjusting your preferences in Vibework's settings.
3. Third-Party AI Service Providers
IMPORTANT: Vibework uses third-party artificial intelligence services to power its functionality. When you use Vibework, your data is processed by these AI providers. This section explains which providers we use, what data they receive, and how they use it.
3.1 Anthropic (Claude AI)
We use Anthropic's Claude AI as Vibework's primary AI engine.
Data Sent to Anthropic:
- Your prompts and messages to Vibework
- File contents you ask Vibework to read or analyze
- Conversation context and history (to maintain continuity in conversations)
- Command outputs and execution results
How Anthropic Uses Your Data: Anthropic processes your data to generate AI responses and may retain it for a limited period (typically 30 days) for trust and safety purposes. Anthropic's use of your data is governed by their Commercial Terms of Service and Privacy Policy. For detailed information, please review Anthropic's privacy practices at: https://www.anthropic.com/privacy.
Note: We do not allow Anthropic to use your data for training their AI models. Your interactions with Vibework through Anthropic are not used to improve or train Claude AI.
3.2 Exa (AI-Powered Search)
We use Exa to provide Vibework with enhanced search capabilities when you ask Vibework to search for information on the web.
Data Sent to Exa:
- Search queries you ask Vibework to perform
- Context necessary to understand your search intent
Exa processes search queries to retrieve relevant information from the web. For information on Exa's data practices, please visit: https://exa.ai/privacy.
3.3 Composio (Tool Integration Platform)
We use Composio to enable Vibework to integrate with various tools and services you may connect.
Data Sent to Composio:
- Commands and actions you ask Vibework to perform through connected tools
- Authentication tokens and credentials for connected services (encrypted)
- Data exchanged with connected services through Composio's API
Composio acts as a secure intermediary for tool integrations. For information on Composio's data practices, please visit: https://composio.dev/privacy.
3.4 Data Processing Agreements
We have entered into data processing agreements with all third-party AI providers to ensure they handle your data in accordance with applicable privacy laws and industry standards. These agreements include commitments to data security, confidentiality, and limitations on data use.
4. Data Sharing and Disclosure
We do not sell your personal information to third parties. We only share your information in the following limited circumstances:
4.1 Third-Party AI Service Providers
As described in Section 3, we share data with Anthropic, Exa, and Composio to provide Vibework's AI functionality. This sharing is necessary to deliver the service you've requested.
4.2 Service Providers
We may share your information with trusted service providers who assist us in operating Vibework:
- Cloud hosting providers (to store data)
- Payment processors (to handle billing)
- Email service providers (for communications)
- Analytics providers (to understand usage patterns)
- Customer support tools (to provide assistance)
These service providers are contractually obligated to protect your information and may only use it to provide services to us.
4.3 Business Transfers
If Context AI Technologies is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity. We will notify you of any such change and the choices you may have.
4.4 Legal Requirements
We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:
- Comply with legal obligations, court orders, or government requests
- Protect the rights, property, or safety of Context AI Technologies, our users, or the public
- Prevent fraud, abuse, or security threats
- Enforce our Terms of Service
4.5 With Your Consent
We may share your information with other parties when you explicitly consent to such sharing.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit: All data transmitted between Vibework and our servers uses TLS/SSL encryption
- Encryption at rest: Sensitive data stored on our servers is encrypted
- Access controls: Limited access to user data based on role and necessity
- Authentication: Strong password requirements and optional two-factor authentication
- Regular security audits: Periodic assessment of our security practices
- Secure infrastructure: Data hosted on secure cloud platforms with enterprise-grade security
- Permission-based access: File access and command execution only with explicit user permission
- Monitoring and logging: Detection of suspicious activity and unauthorized access attempts
While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the security of your account credentials.
6. Data Retention
We retain your information for as long as necessary to provide Vibework's services and fulfill the purposes described in this Privacy Policy:
- Account information: Retained for the duration of your account plus 60 days after account deletion
- Conversation history: Retained indefinitely unless you delete it or close your account
- File access logs: Retained for 90 days
- Usage and analytics data: Retained in aggregated form indefinitely
- Payment information: Retained as required by financial regulations (typically 7 years)
- Backup data: May persist in backup systems for up to 90 days after deletion
When we no longer need your information, we securely delete or anonymize it so that it cannot be used to identify you.
7. Your Privacy Rights and Choices
You have the following rights regarding your personal information:
7.1 Access and Portability
You can access your account information and conversation history through Vibework's settings. You can request a copy of your data in a portable format by contacting us at shrivardhan@hoursense.com.
7.2 Correction and Update
You can update your account information at any time through Vibework's settings. If you need assistance, contact us at shrivardhan@hoursense.com.
7.3 Deletion
You can delete specific conversations or your entire account through Vibework's settings. When you delete your account, we will delete your personal information within 60 days, except where we are required to retain it by law. Note that backups may persist for up to 90 days.
7.4 Manage File Access Permissions
You can view and revoke file access permissions at any time through Vibework's settings. Revoking permission immediately prevents Vibework from accessing those files.
7.5 Opt-Out of Communications
You can opt out of promotional emails by clicking the unsubscribe link in any email or by adjusting your preferences in Vibework's settings. You will still receive essential service-related communications.
7.6 Do Not Track
Vibework is a desktop application and does not track your web browsing activity. We do not respond to Do Not Track signals from web browsers.
8. International Data Transfers
Context AI Technologies is based in Singapore. Your information may be transferred to, stored, and processed in Singapore, the United States, or other countries where we or our service providers operate.
If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, please note that we transfer personal data to countries that may not provide the same level of data protection as your home country. We implement appropriate safeguards, including standard contractual clauses, to protect your information during international transfers.
9. Children's Privacy
Vibework is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at shrivardhan@hoursense.com, and we will delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting a notice in Vibework
- Sending you an email notification
- Updating the "Last Updated" date at the top of this Privacy Policy
Your continued use of Vibework after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you must stop using Vibework and may delete your account.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Context AI Technologies Pte. Ltd.
59 Ubi Avenue 1, #03-11
Singapore 408938
Email: shrivardhan@hoursense.com
Phone: +65 8656 9413
12. Jurisdiction-Specific Rights
12.1 Singapore Personal Data Protection Act (PDPA)
If you are a Singapore resident, you have rights under the PDPA to access, correct, and withdraw consent for the collection, use, and disclosure of your personal data. To exercise these rights, please contact us using the information in Section 11.
12.2 European Union General Data Protection Regulation (GDPR)
If you are located in the EEA or UK, you have the following additional rights:
- Right to object: Object to processing of your personal data
- Right to restriction: Request restriction of processing
- Right to lodge a complaint: Lodge a complaint with your local data protection authority
- Right to withdraw consent: Withdraw consent at any time (where processing is based on consent)
12.3 California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights:
- Right to know: Request information about the categories and specific pieces of personal information we collect
- Right to delete: Request deletion of your personal information
- Right to opt-out: Opt out of the sale of personal information (Note: We do not sell personal information)
- Right to non-discrimination: Not be discriminated against for exercising your privacy rights
To exercise these rights, please contact us at shrivardhan@hoursense.com.
Thank you for trusting Vibework. We are committed to protecting your privacy and handling your data responsibly.
Need help? Contact support at support@hoursense.com.
